{"id":432,"date":"2025-02-06T15:08:02","date_gmt":"2025-02-06T15:08:02","guid":{"rendered":"https:\/\/goldcontainers.com\/us\/?page_id=432"},"modified":"2026-04-08T10:46:58","modified_gmt":"2026-04-08T10:46:58","slug":"alternative-consumer-dispute","status":"publish","type":"page","link":"https:\/\/goldcontainers.com\/us\/alternative-consumer-dispute\/","title":{"rendered":"Alternative Consumer Dispute"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"432\" class=\"elementor elementor-432\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-431d9b1 e-flex e-con-boxed e-con e-parent\" data-id=\"431d9b1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;video&quot;,&quot;background_video_link&quot;:&quot;https:\\\/\\\/goldcontainers.com\\\/us\\\/wp-content\\\/uploads\\\/2025\\\/01\\\/VIDEO-SITE-GOLD-1.mp4&quot;,&quot;background_play_on_mobile&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-background-video-container\">\n\t\t\t\t\t\t\t<video class=\"elementor-background-video-hosted\" role=\"presentation\" autoplay muted playsinline loop><\/video>\n\t\t\t\t\t<\/div>\t\t<div class=\"elementor-element elementor-element-031d6fc elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"031d6fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Alternative Consumer Dispute<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b2bfad elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"2b2bfad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3c453de5 e-flex e-con-boxed e-con e-parent\" data-id=\"3c453de5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-db6102e elementor-widget elementor-widget-text-editor\" data-id=\"db6102e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>What is Alternative Dispute Resolution?<\/h2><p>The alternative resolution of disputes is the possibility that all consumers have at their disposal to appeal and official entities that help them in resolving, or guiding any conflict, before opening litigation in the Courts. As a general rule, the procedure is as follows: the customer asks an impartial third party to intervene as an intermediary between him and the trader who is the target of his complaint. The intermediary may suggest a solution to your complaint, impose a solution on both parties or bring the parties together to find a solution.<\/p><p>You may be familiar with the concept of alternative dispute resolution by another name: &#8216;mediation&#8217;, &#8216;conciliation&#8217;, &#8216;arbitration&#8217; or &#8216;competent committee in consumer disputes&#8217;.<\/p><p>Alternative dispute resolution is generally less expensive, less formal and faster than judicial means.<\/p><p>PCDIGA provides the websites of some of these entities that can help you present your arguments:<\/p><p>CNIACC &#8211; National Center for Consumer Disputes Information and Arbitration<\/p><p>https:\/\/www.cniacc.pt\/pt\/<\/p><p>Consumer Disputes Arbitration Center of Lisbon<\/p><p>http:\/\/www.centroarbitragemlisboa.pt\/<\/p><p>Centro de Arbitrato de Conflitos de Consumo do Vale do Ave\/Arbitral Tribunal<\/p><p><blockquote class=\"wp-embedded-content\" data-secret=\"aciiDHDje6\"><a href=\"https:\/\/www.triave.pt\/\" target=\"_blank\" rel=\"noopener\">Home Page<\/a><\/blockquote><iframe class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&#8220;Home Page&#8221; &#8212; Triave\" src=\"https:\/\/www.triave.pt\/embed\/#?secret=a0u3ULpRrR#?secret=aciiDHDje6\" data-secret=\"aciiDHDje6\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><\/p><p>CIAB &#8211; Consumer Information, Mediation and Arbitration Center (Consumer Arbitral Tribunal)<\/p><p>http:\/\/www.ciab.pt\/pt\/<\/p><p class=\" font-normal mb-5\"><a class=\"text-primary hover:underline\" href=\"http:\/\/www.ciab.pt\/pt\/\" target=\"_blank\" rel=\"noopener\">http:\/\/www.ciab.pt\/pt\/<\/a><\/p><div class=\"grid lg:grid-cols-3 gap-6 mt-6\"><div class=\"border border-gray-back p-6\"><p class=\"font-bold\">CIMPAS \u2013 Centro de Informa\u00e7\u00e3o, Media\u00e7\u00e3o e Provedoria de Seguros<\/p><p><a class=\"text-primary hover:underline\" href=\"https:\/\/www.cimpas.pt\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.cimpas.pt\/<\/a><\/p><\/div><div class=\"border border-gray-back p-6\"><p class=\"font-bold\">CICAP &#8211; Tribunal Arbitral de Consumo<\/p><p><a class=\"text-primary hover:underline\" href=\"https:\/\/www.cicap.pt\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.cicap.pt\/<\/a><\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Alternative Consumer Dispute What is Alternative Dispute Resolution? The alternative resolution of disputes is the possibility that all consumers have at their disposal to appeal and official entities that help them in resolving, or guiding any conflict, before opening litigation in the Courts. As a general rule, the procedure is as follows: the customer asks [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-432","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/goldcontainers.com\/us\/wp-json\/wp\/v2\/pages\/432","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/goldcontainers.com\/us\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/goldcontainers.com\/us\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/goldcontainers.com\/us\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/goldcontainers.com\/us\/wp-json\/wp\/v2\/comments?post=432"}],"version-history":[{"count":0,"href":"https:\/\/goldcontainers.com\/us\/wp-json\/wp\/v2\/pages\/432\/revisions"}],"wp:attachment":[{"href":"https:\/\/goldcontainers.com\/us\/wp-json\/wp\/v2\/media?parent=432"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}